Carpentaria Shire Council Enhances Its Post-Award Project Delivery with SurePact

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About Carpentaria Shire Council

Carpentaria Shire is a local government area in North West Queensland, where the outback meets the sea. It covers an area of approximately 65,000 square kilometers and has a population of around 2,000 people.

The region’s infrastructure and facilities include sealed access roads, well-serviced airports, developed freight routes, primary and secondary schools, medical services, recreation and sporting facilities.

Located on the Savannah Way in North Western Queensland, in the southeastern region of the Gulf of Carpentaria, The Shire is the traditional country of many Indigenous groups. The townships of Normanton and Karumba are the traditional lands of the Gkuthaarn, Kukatj and Kurtijar people.

The region’s infrastructure and facilities include sealed access roads, well-serviced airports, developed freight routes, primary and secondary schools, medical services, recreation and sporting facilities. 

The Shire is located on the Savannah Way in North Western Queensland in the southeastern region of the Gulf of Carpentaria, for which it is named, and is the traditional country of many Indigenous groups. The townships of Normanton and Karumba are the traditional land of the Gkuthaarn, Kukatj and Kurtijar people.

Carpentaria Shire Council CEO, Mark Crawley

The problem

Carpentaria Shire is a small, remote council with limited resources. Like many regional LGAs, it’s heavily dependent on grants, in addition to its own revenue-raising capacity, to fund projects for the community.

The council prides itself on delivering quality projects on behalf of the community and various levels of government, including the Department of Transport and Main Roads and the Commonwealth Government’s Local Roads and Community Infrastructure programs.

To improve its project delivery approach, the council recognised the need to consolidate the numerous projects that were documented on paper and in staff members’ heads. This led to the decision to capture these projects in a comprehensive spreadsheet.

But, having identified that this increasingly complex spreadsheet wasn’t a sustainable long-term approach, the Council began looking for a way to enhance its management of projects, and ensure it continues to deliver on time and within budget.

The solution

SurePact offers an integrated system for councils, acting as a centralised hub for managing various projects and a dedicated system for grant management.

Carpentaria Shire Council chose to integrate SurePact software into its business processes to consolidate operations into one source of truth, rather than relying on multiple spreadsheets.

SurePact’s reporting capabilities and dashboard views provided visibility and oversight that would typically require extensive back-and-forth with managers and directors. This often causes delays in understanding the council’s project progress and tracking against grant funding. This capability has streamlined communication, reduced needless administrative work and freed up valuable time for staff.

With SurePact in place, the council can efficiently track and manage grants from application checks to submission and project delivery. This streamlined approach to project management ensures adherence to deadlines and budgets, significantly improving overall efficiency and effectiveness.

The council is also currently in the process of integrating its financial systems with SurePact, further enhancing its operational capabilities.

The results

Even in the early stages of implementation, the council’s officers noticed the benefits of the SurePact system in providing excellent oversight of grants, projects, contracts and risk management.

The CEO at Carpentaria Shire Council, Mark Crawley, expressed enthusiasm about gaining a quick overview of all ongoing projects, moving project management from spreadsheets to the SurePact system, and managing projects from initiation and grant funding through to delivery and acquittal.

“Even though we are a small, under-resourced and remote council, we believe we can provide a formal approach to all that we do,” he said. “Engaging with SurePact to provide this solution will assist us in maintaining this approach in relation to project and contract delivery.”

SurePact’s collaborative approach and local Australian support were key factors in Carpentaria Shire Council’s decision to implement the system. The council values the partnership and looks forward to further progress with their projects through ongoing site visits and close cooperation.

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